General Questions

Where can you find us?

You can find us conveniently located at 11 Penquite Road, Newstead, 7250.

Is there parking available?
Is your practice wheelchair accessible?
What dental services do you provide?
What happens if I need to cancel my appointment?
When does payment need to be made for my appointment?
How can I pay for my dental appointment?
What if I have private health insurance?
Are you a Preferred Provider with my private health insurer?
I have a Medicare card, can I use it?
What is the CDBS and how do I know if my child eligible?
Can I use my concession or health care card?
How much will my dental appointment cost?
What can I expect at my first dental appointment?
What happens if I am anxious about coming to the dentist?
How can I access my previous dental records at another Practice?
What information do I need to bring to my appointment?
How can I schedule an appointment?
When should my child first visit a dentist?
How often should I visit the dentist?
I knocked my teeth, what should I do?

What precautions are you taking in relation to COVID-19?

We are committed to providing the best possible care and protecting the health and safety of all of our patients and staff. We are regularly reviewing updated information provided by Public Health Tasmania so that we can make the most informed decision for our team and patients. Currently:
  • We are limiting accompanying persons who attend with patients to scheduled appointments. This is discussed with scheduled patients during their confirmation call.
  • We are pre-screening all patients and accompanying persons 24 hours prior to scheduled appointments, during the confirmation call. We are currently only seeing those patients who are identified to be at low-risk of COVID-19 infection through our pre-screening process. Anyone who is considered to be at medium- or high risk of COVID-19 infection will be deferred, or in some circumstances they may be offered a teledentistry appointment.
  • We are ensuring that social distancing requirements are followed. We are trying to limit contact between patients as much as practically possible by having patients phone from the carpark on arrival and wait in their cars (where possible).
  • Upon entering the building, all patients aged 12 years and over are required to wear a surgical mask. This is provided on arrival, and is only removed for the duration of dental treatment. All patients are also asked to use hand sanitiser on arrival.
  • All staff are required to wear surgical masks and safety glasses throughout the Practice.
  • Our staff continue to follow stringent hand hygiene practices at all times, as well as utilising the best sterilisation techniques and environmental cleaning requirements.
  • Lastly, all staff are aware of and follow our COVID-19 policies, including not attending the workplace if they are unwell. Our Practice is fully compliant with the Tasmanian Government's mandate for the vaccination of healthcare workers.

Personalised dental care in a warm and caring environment

Just 3km from the centre of Launceston


(03) 6331 1473

11 Penquite Rd Newstead TAS 7250